Join Our Team
Oowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team.
As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions.
Our commitment to creating a nurturing work environment is recognized by our certification as a Great Place to Work.
We offer the convenience of remote work, allowing you to craft a work‐life balance that suits your personal and professional needs.
About The Role
We are looking for an experienced AI Solutions Engineer to help build an AI-powered IT Help Desk Automation platform using AWS Bedrock and modern serverless technologies.
This role focuses on designing intelligent automation workflows that leverage AI agents to streamline IT operations, including ticket triage, request routing, and identity/access management automation across enterprise systems.
The idóneo candidate combines strong Python development skills with hands‐on experience building AI-powered applications using AWS Bedrock and modern AWS serverless services.
Key Responsibilities
Design and develop AI-powered automation solutions using AWS Bedrock
Build and orchestrate AI agents capable of handling IT help desk workflows
Develop integrations with enterprise platforms using REST APIs
Implement automation for ticket triage, routing, and access request workflows
Build serverless applications using AWS Lambda and Step Functions
Integrate AI workflows with KACE, Okta, Azure AD, and similar enterprise platforms
Design secure, scalable, and maintainable cloud‐native solutions




Collaborate with engineering teams to continuously improve AI agent performance
Participate in architecture discussions and technical decision-making
Requirements
5+ years of software engineering experience
Strong Python development experience
Hands‐on experience with AWS cloud services
Experience building cloud‐native applications
Experience integrating enterprise systems using REST APIs
Strong problem‐solving skills
Experience working in Agile environments
Strong English communication skills
Must Have
Strong Python development experience
Hands‐on experience with AWS Bedrock
Experience building AI agents
Experience with Bedrock Agents, Action Groups, Guardrails
Experience developing serverless applications using AWS Lambda and Step Functions
Experience integrating enterprise systems through REST APIs
Experience with identity and access management integrations
Experience designing scalable cloud‐native architectures
Strong understanding of Generative AI application development
Nice to Have
Experience integrating with Okta, Azure Active Directory, KACE
Experience with enterprise ITSM platforms
Experience with authentication and identity management
Experience with Amazon API Gateway
Experience with EventBridge or SQS
Experience with Infrastructure as Code
Experience with prompt engineering
Experience optimizing AI agent workflows
Benefits & Perks
Home office setup
Competitive compensation based on experience
Career plans to allow for extensive growth in the company
International projects
Oowlish English Program (Technical and Conversational)
Oowlish Fitness with Total Pass
Games and competitions
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📌 Senior Ai Solutions Engineer (Python & Aws Bedrock) (Chubut)
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