The opportunityYou’ll join our Administrative and Workplace Services (AWS) team, helping to support the important business enablement functions that keep our organization running strong. As a driven administrative professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability.Your key responsibilitiesAs a bilingual Senior Document Specialist, you create and edit documents, including financial statements and reports and creative presentations. As a driven administrative professional, you enjoy working in tandem with your colleagues while striving to understand and anticipate customer’s needs to exceed expectations. Your key responsibilities include:Producing documents with proficiency and accuracy to meet deadlines, as well project manage certain work requests, including customer service, proper documentation and communicationsAdvanced knowledge of firm standard applicationsThorough review of documents and templates for branding, formatting, reconcile revisionsCapable of integrating and/or enhancing layout for text and graphics to accommodate a wide range of specificationsEffectively demonstrates superior knowledge and expertise in utilizing styles, master pages, templates, tracking, kerning, and leadingActing as a project manager, overcoming obstacles and meeting project deadlines, managing project scope and providing cost estimates and schedule changes as necessaryCreating template-driven customer deliverables with proficiency and accuracyEffectively and positively communicating and negotiating project deadlines, determining project scope, and schedule changes as necessaryTraining team members/leading formal training sessions on firm standard software/processes and coach/mentor Document SpecialistsPerforming mail merge functionsManaging standardized electronic files and archivingPreparing files for print and digital output,



linking graphics and including fontsTroubleshooting technical issues in text, graphic files and printingOvertime required during peak periodsSkills and attributes for successCommitted to contributing to a strong team culture to ensure successDevelop and maintain relationships to efficiently leverage expertiseSound judgement regarding confidential and sensitive mattersProven ability to meet multiple and/or unexpected deadlines in a demanding environmentAbility to harness emerging technologies, including AI, to drive process improvements, enhance efficiency, and enable smarter collaboration, with a strong understanding of AI concepts and enthusiasm for applying them to optimise workflows and inform decision-making.To qualify for the role, you must havePost secondary education and/or equivalent relevant experienceProficiency in Word, Excel, PowerPoint, Acrobat, Outlook, etc., with proven ability to learn customized software/toolsThis role involves interaction with clients operating nationally and globally where fluency in French and English is required. Bilingualism in both French and English is therefore a requirement of this role.Ideally, you’ll also haveProfessional services firm experienceDesign related education with entry level knowledge of creative applicationsFamiliarity with AI toolsWhat we look forWe are looking for candidates who are highly motivated, analytical, logical thinkers, and have a very strong attention to detail. Being a strong team player is critical with the ability to adapt to changing requirements or deadlines in support of our clients’ goals.What we offer youAt EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a adaptable environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.Are you ready to shape your future with confidence? Apply today.To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.EY | Building a better working world

📌 Sr. Document Specialist With French - Ey Global Delivery Services (San Miguel)
🏢 EY
📍 San Miguel