At Rehire, we are partnering with an international organization to find an experienced ITOM Specialist (Service

Now) to join a long-term integral project.

We're looking for a professional with deep expertise in Service

Now IT Operations Management (ITOM), infrastructure automation, and enterprise integrations to help build scalable, reliable, and highly automated IT operations solutions.

Responsibilities Design, implement, and maintain Service

Now ITOM solutions, including Discovery, Service Mapping, Event Management, and CMDB.

Configure and optimize automated Discovery to ensure accurate visibility of infrastructure assets across on-premise and cloud environments.

Develop and maintain Service Mapping to accurately represent business services and infrastructure dependencies.

Configure and optimize Event Management, including alert correlation, noise reduction, and automated incident creation.

Develop and maintain integrations between Service

Now and enterprise monitoring platforms.

Configure, maintain, and troubleshoot MID Servers.





Collaborate with business stakeholders to gather requirements and recommend technical solutions.

Design, develop, and customize Service

Now applications, workflows, and integrations.

Support platform administration, deployments, upgrades, and ongoing maintenance.

Lead workshops, solution design sessions, and platform demonstrations.

Produce technical documentation, knowledge articles, and implementation guides.

Participate in Agile ceremonies and contribute to continuous platform improvement.

Requirements 6+ years of professional experience in Service

Now, IT Operations, IT Infrastructure, or related roles. 3+ years of hands-on experience implementing and supporting Service

Now ITOM.

Strong experience with Discovery, Service Mapping, Event Management, CMDB, ITSM, and ITAM.

Experience developing with Business Rules, Glide, Java

Script, UI Policies, Flow Designer, ACLs,

📌 ITOM Specialist (ServiceNow) (Argentina)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Argentina