Updated: Yesterday
Location: Buenos Aires, Argentina
Job ID: 15589

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Description

The Operations Manager, Commercial Contracting & Salesforce Operations, is a people manager role responsible for supporting commercial operations for Full-Service Solutions. The role partners closely with Solution Design, General Deal Management (GDM), Finance, Legal, Business Development, and Go-to-Market.

JOB RESPONSIBILITIES

Commercial Contracting Operations
- Coordinate contracting inputs across Solution Design, GDM, Finance, and Legal.
- Ensure scoped services, assumptions, and operational details are contract-ready.
- Align scope, pricing tools, and contract language prior to finalization.
- Facilitate timely issue resolution to support contract execution.

Scope Language, Pricing Tools & Legal Reference Materials
- Develop and maintain standardized scope language, pricing frameworks, and related tools.
- Create FAQs and guidance for common MSA and SOW contractual questions in partnership with GDM, Legal and the business.




- Ensure all tools and materials are version-controlled and current.

Salesforce CRM Platform Operations
- Own the Salesforce process for Full-Service Solutions; train additional users, as relevant.
- Enable accurate, timely commercial customer opportunity inputs in Salesforce CRM platform through standard guidance and routines.
- Identify recurring Salesforce data issues and drive corrective guidance or tools.
- Develop and maintain pipeline reporting.

People Leadership
- Provide direct line management to assigned team members, who may or may not have directly related role responsibilities.
- Set performance expectations, provide coaching, and support onboarding and development.

Other Operational Tasks and Projects
- As assigned

ROLE BOUNDARIES – OUT OF SCOPE RESPONSIBILITIES
- Legal negotiation or interpretation authority.
- Pricing strategy or margin decision ownership.
- Commercial strategy or client relationsh

📌 Operations Manager, Commercial Contracting (Buenos Aires)
🏢 サイネオス・ヘルス
📍 Buenos Aires