We are seeking a
Network Level-2 Engineer
to provide advanced operational support, troubleshooting, administration, and maintenance of enterprise network infrastructure, acting as the escalation point for Level-1 support teams.

On incident management, the role is responsible for resolving escalated network incidents, performing troubleshooting, identifying root causes, and coordinating with vendors or engineering teams when required. In routing and switching, the engineer will support and troubleshoot OSPF, EIGRP, BGP, VLANs, STP, EtherChannel, QoS, and Layer 2/Layer 3 network environments.

On the wireless side, they will manage and troubleshoot Cisco and Aruba wireless infrastructure, including controllers, access points, authentication, and connectivity issues. In firewall and security, they will administer Palo Alto and Cisco ASA/FTD firewalls, VPNs, NAT, High Availability configurations, Cisco ISE, NAC, and network security policies.

For SD-WAN and WAN operations, they will support enterprise WAN and SD-WAN connectivity, carrier troubleshooting,



and network optimization activities. On change management, they will execute approved network changes, upgrades, deployments, and maintenance activities following standard change processes.

In monitoring and performance, they will monitor network health, analyze performance trends, proactively identify risks, and ensure service availability. On vendor coordination, they will work with Cisco TAC, Palo Alto, Aruba, ISPs, and other vendors for advanced issue resolution.

Requirements:

For documentation, they will maintain network diagrams, SOPs, knowledge articles, configuration records, and operational documentation. On collaboration, they will work closely with Service Desk, Infrastructure, Security, and Engineering teams to support operational excellence.

Tools and platforms used include ServiceNow, Jira, SolarWinds, Cisco Prime, DNAC, NetBrain, Wireshark, and other monitoring and network management platforms.

Req

📌 Network Level-2 Engineer (Buenos Aires)
🏢 Techunting
📍 Buenos Aires