Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.

Summary of Position

Under the direction of the Integral Service Desk Manager, this position will provide technical and troubleshooting support to employees in need of assistance with their computer hardware or software.

Essential Duties and Responsibilities
- PC/Mac hardware installation & troubleshooting.
- Desktop software installation and troubleshooting for local and remote users.
- Provide Desktop support and problem solving to end-users.
- Tracking of hardware and software additions/changes.
- Create / Update FAQ’s and other technical documentation.
- Participate in creation and editing of IT Support Standard Operating Procedures




- Provide escalation support for Helpdesk Technicians.
- Set up, support, and maintain in-house/remote computer systems, desktops, laptops,
- Communicate the issue statuses and resolutions to stakeholders in a timely manner.
- Participate in after hours and weekend coverage as needed.

Supervisory Responsibilities

No

Qualifications Expected for Position
- PC/Mac configuration, general network operating systems and network topologies/protocols
- Windows operating systems, Microsoft Office products and Mac OS experience.
- Knowledge of mobile devices and peripherals.
- Provide user support for Microsoft Office products including Outlook, Teams, Excel, Word.

Supervisory Responsibilities

No.

Qualifications Preferred for Position
- Microsoft certifications
- Automated application deployment
- Bachelor’s degree in a STEM field

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and scre

📌 Global Service Desk Specialist (Argentina)
🏢 Teladoc Health
📍 Argentina