AI Senior Support Engineer
Hours: Aligned to Chicago time (CT) · Engagement: 80 hrs/month, full-stack + data stack remit
About the Role
Altoros is staffing a Senior Support Engineer for a client engagement supporting an analytics platform. This is a full-stack and data-stack role: the engineer owns the platform shell, the ingestion and semantic layer, and a bounded amount of embedded analytics component upkeep. The role is commercial-model first: month one is an observe and define phase (baseline setting, onboarding), with the engagement shifting toward outcome-based delivery from month two (issue resolution time, defect reduction against baseline, availability targets).
AI-augmented delivery is central to this role and one of its most important elements. Working AI-first with Claude Code is how a single engineer credibly covers this full remit. Altoros builds its delivery on Anthropic's professional courses and certification, and the engineer uses Claude Code across the full range of work — maintenance, bug-fixing, and data work,



not just new development — operating inside the client's own Claude Code / AI-tooling accounts.
Scope & Responsibilities
Platform Shell
Maintain and extend authentication and SSO integration
Own navigation and application shell components (modern front-end framework, e.g., React / TypeScript)
Manage tenant and user management, including multi-tenancy considerations
Data & Semantic Stack
Build and maintain data ingestion pipelines
Operate and extend orchestration workflows in Dagster
Develop and maintain transformation logic in dbt and SQL
Work with the data warehouse on Google Cloud Platform (GCP), primarily BigQuery
Maintain the semantic layer in Cube, including metric definitions and data modeling
Embedded Analytics (light, bounded)
Customize and update Embeddable component files pulled into the client's repo
Maintain theming and keep the Embeddable SDK current
Note: Embeddable itself handles the builder, embed serving/rendering, securit

📌 AI Senior Support Engineer (Argentina)
🏢 Altoros
📍 Argentina