Job Description:

Key Responsibilities:
Provides employees, managers and HR Business Partners exceptional standards of
customer services across a wide range of HR activities and processes
Ensures standardised HR processes are effectively implemented, accurate, and
services are delivered in a consistent way within agreed timelines
Provide specialist knowledge and resolution for enquires relating to specific
topics (in Tier 2)
Acts as conduit of specialist knowledge between Tier 1 and Tier 3 teams –
sharing insight and education to support Tier 1 resolution
Works closely with the nominated CoE(s) to ensure the latest knowledge and
standards are being advised correctly/accurately
Perform data entry across a range of HR systems being responsible for the
integrity of employee master data being accurate and compliant (where required
ensure compliance with GDPR requirements)
Provides service-related activities including managing employee files and
related HR documentation, updates to internal tools and databases, responding
digitally to a wide variety of employee queries




Responsible for responding to external HR queries including reference requests
Radically collaborates with specialist teams (e.g. payroll, COE’s, business
facing HR, finance, legal, tech etc) to deliver KPIs and high-quality services
that are compliant with general standards and meet business expectations
Building knowledge of local customs and employment laws, applying this ensure
processes remain compliant with local regulatory/statutory requirements
including data protection legislation at all times
Monitors the completion of queries, and continually reviews policy, processes,
data quality, system issues working closely with the Team Lead, to improve
services against Service Level Agreements, reviewing own performance on a
regular basis and in collaboration with the team
LI-CA2

Location:

Buenos Aires

Brand:

Dentsu

Time Type:

Full time

Contract Type:

Permanent

📌 HR Advisor (Buenos Aires)
🏢 Dentsu
📍 Buenos Aires