Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a integral company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward‑Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10,000 employees in more than 200 locations worldwide.
For the better. Together.
Role Overview
The AF Customer Service Operations Associate plays a crucial role in maintaining the efficiency and accuracy of logistics operations through meticulous administrative and clerical support. This role manages essential office tasks, coordinates logistics activities, and provides comprehensive support to the team. It demonstrates dependability in handling tasks, a caring attitude towards team collaboration, a proactive approach to improving processes,
and a forward‑thinking mindset to anticipate and solve challenges, all contributing to the operational success of the company.
Tasks & Responsibilities
- Provides exceptional service to clients by identifying and meeting their specific needs, and fosters collaboration and communication with other involved areas to offer timely value propositions that ensure client development.
- Builds long‑term relationships with clients to become a strategic partner in their business development, anticipating their requirements and exceeding their expectations.
- Increases organizational agility and operational efficiency by adhering to corporate processes, maintaining high‑quality standards, minimizing costs, and improving productivity.
- Promotes personalized customer service by anticipating and taking calculated risks to generate innovative ideas that increase customer satisfaction.
- Monitors shipments, maintains constant communication with clients, and a
📌 Airfreight Import Customer Service (Buenos Aires)
🏢 Hellmann Worldwide Logistics
📍 Buenos Aires
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