Job Description

1. Purpose of the role

This position is locally based in Buenos Aires, Argentina and covers the LATAM region, within a global operating model.

As part of the integral rollout of our Travel Teleconsultation offering, the Group is building international medical networks capable of delivering teleconsultation services worldwide.

The Network Manager – Travel Teleconsultation role reports to the Head of Hub Specialized Medical Networks and focuses on building, managing and driving the performance of medical networks, while supporting operational entities in adopting and using the teleconsultation solution.

We are looking for 1 Travel Teleconsultation Network Manager based in Buenos Aires, Argentina and working in a global team and environment.

Scope & Responsibilities

1. Build and animation teleconsultation networks
- Identify, select and onboard medical providers capable of delivering teleconsultation services
- Structure and deploy teleconsultation networks in targeted countries
- Implement provider selection criteria and operational requirements




- Animate partner relationships and support ramp-up phases
- Ensure network consistency and operational reliability

2. Network performance management
- Manage network performance against defined objectives
- Monitor and analyze key KPIs (quality, response times, volumes, satisfaction, compliance)
- Identify performance gaps and propose corrective actions
- Contribute to continuous service quality improvement
- Proactively elevate operational risks and alerts

3. Operational entities support & change management
- Support operational entities in the adoption and daily use of the teleconsultation solution
- Contribute to the integration of teleconsultation into existing operational workflows
- Participate in training, communication and support initiatives
- Collect field feedback to continuously improve the solution and processes

4. Hub projects and network versatility
- Contribute to transversal projects l

📌 Network Manager, Travel Teleconsultation LATAM (Buenos Aires)
🏢 Europ Assistance Group
📍 Buenos Aires