Job Description
We are seeking an experienced and customer-focused Facilities Coordinator to support operations across Argentina, Colombia, Chile, Brazil, and Mexico.
The adecuado candidate will have a strong background in administration, vendor management, exceptional customer service skills, and the ability to work effectively in diverse cultural environments.
This role is crucial in ensuring operational excellence.
Location:
Puerto Madero, Capital Federal, Buenos Aires, Argentina.
Work schedule:
Monday to Friday from 09am to 06pm.
Work model:
On site.
Contract Type:
Indefinite-term.
Responsibilities:
Utilize digital management platforms to administer employee parking assignments, waitlists, and permit requests across multiple countries and sites.
Provide timely, friendly customer service to employees seeking information, utilizing a ticketing system to efficiently manage and resolve inquiries.
Review and process vendor invoices, tracking payment cycles and ensuring accurate billing against service agreements across multiple countries and currencies.
Create and maintain program documentation including policy documents, email templates, logs, and service records in accordance with local regulations and corporate policies.
Track program KPIs using SmartSheet and Excel, providing reports on program performance and metrics.
Conduct customer-facing virtual events and presentations to promote parking benefits across the region.
Coordinate with onsite facilitators, internal stakeholders, and vendors to deliver high standards of service.




Identify opportunities to improve efficiency and productivity, providing recommendations for program optimization.
Support onboarding of new team members and contribute to consistent service delivery across locations.
Respond to escalations in a fast-paced environment with a proactive problem-solving approach.
Liaise with external vendors, managing contracts and ensuring service quality.
Conduct regular inspections of facilities to identify areas needing attention or improvement.
Manage internal communication regarding facilities updates, changes, or maintenance activities.
Assist in developing and maintaining facility related policies and procedures.
Collaborate with other facilities team members to ensure integrated support for all facility operations.
Requirements:
Associate's or Bachelor's degree in Business Administration, Facilities Management, or related field is a plus.
Minimum of 2-3 years of customer service experience required.
Previous experience in administration, facility coordination, or office operations with direct client interaction.
Fluency in Spanish and English is required; Portuguese is a plus.
Experience with parking management systems or facility scheduling software.
Basic financial knowledge including invoice processing and budget tracking.
Excellent written and verbal communication skills with customer service orientation.
Strong organizational and time management abilities to handle multiple tasks across different time zones.
Strong problem-solving skills with ability to work well under pressure with multiple deadlines.
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📌 Facility Coordinator (Chubut)
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📍 Chubut