Grupo QuintoAndar | Analista de Customer Service
QuintoAndar | Customer Success & Support | Buenos Aires, Argentina | Hybrid | Mid-Level | Full-Time | Jul 27, ****
Core Responsibilities
Analyze customer inquiries and resolve them at Level 1.
Correctly channel complex customer requests to the appropriate departments.
Process and load requested bonuses into the system.
Manage advertising requests from clients within the platforms.
Provide guidance to users throughout the purchasing process.
Requirements
Minimum 2 years of experience in corporate customer service (B2B) or roles with high interaction with commercial teams.
Proficiency in ticketing systems and CRM (e.g., Salesforce) is mandatory.
Experience with communication platforms (BOT, chat, IP telephony) is also required.
Key Skills & Technologies
ticketing systems
CRM
Salesforce
communication platforms
Excel
active listening
didactic communication
analytical skills
customer service
problem-solving
Additional Information
Experience Level: Mid-Level
Job Language: Spanish
Employment Type: Full-time
Work Mode: Hybrid
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📌 Grupo Quintoandar | Analista De Customer Service (Buenos Aires)
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