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Customer Success Team Lead

Growe Talents

Customer Success & Support Argentina Remote Lead Permanent Jul 28, 2026

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Core Responsibilities

Lead and develop a team of specialists/analysts working on customer service processes and quality. Manage multiple projects simultaneously, from concept through implementation. Oversee and contribute to quality control by analyzing quality metrics, identifying bottlenecks, and proposing improvements.

Requirements Proven experience in a Team Leader or Operations Manager role within customer support or iGaming environments. Strong understanding of customer support operations, KPIs, and service quality frameworks. Experience working with CRM systems, ticketing platforms, and performance analytics tools.

Additional Information

Experience Level

Lead / Principal

Employment Type permanent

Work Mode

Remote

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📌 Customer Success Team Lead (Argentina)
🏢 Lato Jobs
📍 Argentina