Job Title: Desktop Support Administrator

Location: Buenos Aires, Argentina

Employment Type: Full-time

About the Role

We are hiring on behalf of a well-established international technology company looking for an experienced Desktop Support Administrator to join its growing IT team in Buenos Aires, Argentina.

This is a hands-on position where you'll be responsible for delivering exceptional end-user support while managing the complete lifecycle of company devices. You'll play a key role in ensuring employees have a seamless technology experience by maintaining hardware, software, and endpoint management solutions.

This is an international team where English is the primary working language. Strong verbal and written English communication skills are essential, as you'll collaborate daily with integral colleagues through meetings, tickets, documentation, and written communication.

If you enjoy solving technical challenges, working with modern workplace technologies, and supporting users in a fast-paced environment, we'd love to hear from you.

Key Responsibilities:

- Provide technical support for laptops, desktops, peripherals, and printers.
- Configure, deploy, and maintain end-user devices.
- Prepare and provision equipment for new employees, ensuring a smooth onboarding experience.
- Manage endpoint devices, including enrollment, configuration, operating system updates, and software deployment.
- Troubleshoot hardware, software,



and operating system issues across macOS, Windows, and Linux environments.
- Maintain an accurate inventory of IT assets and equipment.
- Respond to support requests in a timely and professional manner while keeping users informed throughout the resolution process.
- Assist with hardware refreshes, software upgrades, and device replacements.
- Create and maintain technical documentation, knowledge articles, and standard operating procedures.
- Collaborate with internal teams to continuously improve IT support processes and the overall end-user experience.

Required Experience:

- Associate's or Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Experience in desktop support, endpoint administration, or systems administration.
- Strong experience supporting macOS, Windows and Linux environments.
- Experience with Endpoint Management or Mobile Device Management (MDM) solutions is highly desirable.
- Solid troubleshooting skills across hardware, software, networking, and operating systems.
- Excellent customer service, problem-solving, and communication skills.
- Fluent English (spoken and written) is mandatory. You must be comfortable communicating with international teams, participating in meetings, writing technical documentation, and handling support requests entirely in English.
- Highly organised, proactive, and able to manage multiple priorities.

📌 Desktop Support Administrator (Provincia de Buenos Aires)
🏢 Solvex Solutions
📍 Provincia de Buenos Aires