Description

AI Senior Support Engineer
Hours: Aligned to Chicago time (CT) · Engagement: 80 hrs/month, full-stack + data stack remit
About the Role
Altoros is staffing a Senior Support Engineer for a client engagement supporting an analytics platform. This is a full-stack and data-stack role: the engineer owns the platform shell, the ingestion and semantic layer, and a bounded amount of embedded analytics component upkeep. The role is commercial-model first: month one is an observe and define phase (baseline setting, onboarding), with the engagement shifting toward outcome-based delivery from month two (issue resolution time, defect reduction against baseline, availability targets).
AI-augmented delivery is central to this role and one of its most important elements. Working AI-first with Claude Code is how a single engineer credibly covers this full remit. Altoros builds its delivery on Anthropic's professional courses and certification, and the engineer uses Claude Code across the full range of work — maintenance, bug-fixing, and data work,



not just new development — operating inside the client's own Claude Code / AI-tooling accounts.
Scope & Responsibilities
Platform Shell
- Maintain and extend authentication and SSO integration
- Own navigation and application shell components (modern front-end framework, e.g., React / TypeScript)
- Manage tenant and user management, including multi-tenancy considerations

Data & Semantic Stack
- Build and maintain data ingestion pipelines
- Operate and extend orchestration workflows in Dagster
- Develop and maintain transformation logic in dbt and SQL
- Work with the data warehouse on Google Cloud Platform (GCP), primarily BigQuery
- Maintain the semantic layer in Cube, including metric definitions and data modeling

Embedded Analytics (light, bounded)
- Customize and update Embeddable component files pulled into the client's repo
- Maintain theming and keep the Embeddable SDK current
- Note: Embeddable itself handles the buil

📌 AI Senior Support Engineer (Argentina)
🏢 Altoros
📍 Argentina