30 jul
|
Remotelytalents
|
Argentina
30 jul
Remotelytalents
Argentina
We’re looking for a Customer Success Manager who thrives on building relationships, driving product adoption, and helping customers get real value from a SaaS platform.
This is a hands‑on role where you’ll guide customers from onboarding to long-term success—ensuring they fully leverage the platform to improve their accounts receivable workflows .
If you enjoy combining customer support, onboarding, and proactive engagement , this role is for you.
What You’ll Do
- Lead onboarding and activation of new customers
- Drive ongoing engagement and product usage
- Proactively reach out to inactive or underutilized accounts
- Provide support via chat, email, and calls
- Educate customers on best practices and platform features
- Help optimize payment processes and collections workflows
- Build strong relationships and identify opportunities for
testimonials and case studies
Who You Are
- 3+ years of experience in Customer Success, SaaS onboarding, or support
- Strong communicator who enjoys working directly with customers
- Comfortable with outbound follow‑ups and light demos/sales conversations
- Tech‑savvy with a problem‑solving mindset
- Proactive, organized, and detail‑oriented
Tools & Setup
- Fully remote role
- Hubstaff is required during working hours
Why Join?
- High‑impact role with direct influence on customer success
- Mix of support, strategy, and relationship‑building
- Opportunity to work closely with a growing SaaS product
- Stable remote schedule with clear structure
#J-18808-Ljbffr
📌 Customer Success Specialist - 26033103 (Argentina)
🏢 Remotelytalents
📍 Argentina