Contract Type: Independent Contractor Role: Full-time Location: Remote anywhere (Candidates from Latam, Europe, and South Africa preferred) ? About Us At THE/STUDIO, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products.
We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems.
By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment.
Together, we turn dreams into tangible realities and shape a world where creativity knows no bounds.
Our headquarters are in Los Angeles, California, but we are a truly general company with team-members across the U.S., Europe, South America, Africa, and Asia/Pacific.
We have gone to a fully remote working platform so that we can attract the world's best talent.
All roles at THE/STUDIO are 100% remote from anywhere in the world, as long as you have all your tools and a fast,



stable internet connection!
We know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit!
? The Role We're looking for a proactive Customer Success Manager (CSM) to own the post-sales relationship and guide our clients through every step of their product development and custom manufacturing journey.
Many of our clients are launching or scaling apparel/product lines with little to no manufacturing experience, while others are seasoned industry veterans.
As their primary strategic guide, you will onboard new customers, demystify the custom production process, and serve as the critical bridge coordinating between the client, our design team, and factory/sourcing partners.
You'll spot where projects are stalling (whether on the client, design, or factory side), relentlessly unblock delays, provide hands-on guidance on fabric and garment feedback, and identify key expansion opportunities as production runs complete.
? What You'll Do Post-Sales Journey

📌 Customer Success Manager (Individual Contributor) (Buenos Aires)
🏢 The/Studio
📍 Buenos Aires