If you're seeking a career where innovation meets impact, you've come to the right place.
As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.
At Sovos, we're dedicated to more than just solving compliance challenges -- we're committed to making a positive and lasting difference in everything we do.
Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.
Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes.
Excited about the possibilities?
So are we!
Don't worry if you don't check all the boxes -- apply anyway!
We're focused on hiring the right people, not just the "right" resume.
It's not about what you've done elsewhere; it's all about what you're capable of doing here.
The Work You'll Do:
At Sovos, we're transforming how companies around the world manage tax compliance — helping half of the Fortune 500 and thousands more stay ahead in a complex, ever-changing global regulatory landscape.
As a Senior Global Services Advisor, you'll play a central role in enabling commercially sound, accurate, and standardised scoping and estimation activities that support software implementations and post-implementation service requests across Sovos' global business.
You'll work closely with Sales, Sales Engineering, and Professional Services delivery teams to translate customer requirements into clearly defined scopes, effort estimates, and Statements of Work — reducing delivery risk and ensuring efficient execution, with a primary focus on global and multi-country deals.
More specifically, you will:
Receive and analyse implementation requirements from the Sales organisation, assessing products, workflows, regulatory considerations, and country-specific technical constraints across global and multi-country deals
Validate and confirm customer requirements within a clearly defined functional and technical scope, identifying dependencies, constraints, risks, and success-critical elements
Translate Sales Engineering scope definitions into clear,



accurate, and commercially viable project proposals
Prepare detailed effort and cost estimates broken down by products, roles, special activities, and hours — leveraging best practices and lessons learned from prior projects
Identify, document, and validate assumptions, dependencies, and considerations to be included in Statements of Work (SOWs)
Ensure SOWs clearly define scope, deliverables, responsibilities, exclusions, and service conditions, aligned with approved estimates
Serve as the single point of intake and evaluation for estimation requests related to changes on implemented products
Provide timely, high-level effort and cost estimates to support rapid customer response and efficient approval processes
Maintain clear scope definitions to reduce ambiguity, rework, and downstream delivery disputes
Promote standardisation of analysis, estimation, and documentation processes across implementations and service requests
Contribute to continuous improvement of templates, estimation criteria, and best practices
Work closely with Sales, Sales Engineering, Project Managers, and Professional Services teams to align expectations and ensure smooth project transitions
Leverage AI-powered tools and emerging technologies to improve estimation accuracy and operational efficiency
What We Need From You
Bachelor's degree or equivalent professional experience
Fluency in English (written and verbal) — mandatory, as this is a global role supporting customers and teams across multiple countries
Experience in a software or professional services environment, preferably supporting enterprise or compliance-related solutions
Strong analytical skills with the ability to translate business and technical requirements into clear scopes and estimates
Proven ability to manage multiple concurrent requests and priorities effectively
Excellent written and verbal communication skills
Strong organisational, time management,



and decision-making capabilities
Comfortable working with enterprise and Fortune **** customers
Knowledge of SUT concepts and processes is a plus
Experience working with Salesforce for opportunity, scoping, or services-related workflows is a plus
Due to client contractual obligations, the successful candidate will be asked to clear a background check upon hire
What Does Sovos Offer You?
The tools to enhance your life - because we want you to enjoy your life outside of work and inside!
Adaptable Time-Off
Meal Vouchers to Assist with Food Expenses
Bi-Weekly Meeting Free Days
Globally Recognized Training and Development Programs
Virtual English Club through Rosetta Stone, and more!
Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees.
We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law.
At Sovos, all employees are encouraged to bring their whole selves to work.
Company Background
Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence.
Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape.
Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.
More than 100,000 customers in 100+ countries -- including half the Fortune 500 -- trust Sovos for their compliance needs.
Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions.
Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies.
Founded in ****, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates.
For more information visit and follow us on LinkedIn and Twitter.
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📌 Senior Global Service Advisor (Santa Fe)
🏢 Hirebridge
📍 Santa Fe