31 jul
|
Pearl
|
Santa Fe
Pearl Talent is recruiting a Customer Support Concierge for a direct-to-consumer telehealth company. This role is fully remote and supports patients from first inquiry through treatment, coordinating with pharmacy partners to ensure order accuracy and timely fulfillment.
You will handle multi-channel inbound support (email, chat, phone), verify orders, follow up on leads, and maintain SOPs and templates. English must be strong; familiarity with HIPAA-like environments is a plus.
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📌 Remote Telehealth Support Concierge (Santa Fe)
🏢 Pearl
📍 Santa Fe