Department: Language Servicces
Reports to: Language Quality Director
WHO WE ARE
At Acclaro, we're more than a localization company. We're a global team of language enthusiasts, cultural connectors, and technology innovators. Our mission is to help brands speak the world’s languages and resonate deeply across cultures by blending human expertise with cutting-edge technology.
With over two decades of experience and our proprietary platform, we support some of the world’s most recognizable brands in expanding their global reach. Join us on our journey to be the model localization company of the next decade, one that’s loved by clients, colleagues, and communities alike.
YOUR NEXT ROLE
As an Account Quality Manager, you’ll be the driving force behind linguistic excellence across strategic accounts. You’ll partner closely with Program Managers, Language Leads, and general teams to ensure consistent, high-quality delivery across all languages and workflows.
This role sits at the heart of our Language Services function, where quality meets impact.



You’ll act as the linguistic authority for your accounts—guiding standards, solving complex challenges, and ensuring every deliverable meets client expectations. From shaping processes to training teams and supporting both offline and WordsOnline accounts, your work will directly influence customer satisfaction, retention, and growth.
WHAT YOU’LL DO
Serve as the main linguistic point of contact for clients, addressing quality issues, updates, and feedback while representing Acclaro in QBRs and key discussions
Define, implement, and centralize linguistic quality processes and standards across accounts to ensure consistency and scalability
Drive quality monitoring, analysis, and continuous improvement, using data and account trends to enhance customer satisfaction
Collaborate with Program Managers, Project Managers, and Language Leads to compile and maintain reference materials, including style guides, glossaries, and instructions
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📌 Account Quality Manager (Rosario)
🏢 Acclaro
📍 Rosario