We are seeking a Senior Engineer who will be responsible for managing and supporting key electrical bulk customer accounts by providing technical expertise, ensuring reliable service delivery, and maintaining strong client relationships. The role focuses on ensuring uninterrupted electrical supply, resolving technical and operational issues, supporting bulk metering and distribution requirements, and maintaining compliance with company standards, safety regulations, and service level agreements.
Key Responsibilities:
Manage and maintain strong relationships with key electrical bulk customers to ensure customer satisfaction and service continuity.
Provide technical support and engineering solutions for bulk electrical customers, including load requirements, metering systems, and distribution arrangements.
Coordinate installation, operation, inspection, and maintenance activities related to bulk electrical connections and metering systems.
Troubleshoot and resolve electrical issues affecting key customers, ensuring minimal disruption and timely resolution.




Ensure timely delivery and quality of bulk electrical services in line with approved service standards and SLAs.
Coordinate with internal electrical, metering, operations, customer service, and maintenance teams to address customer requirements and operational issues.
Review customer service requests, complaints, technical submissions, and bulk supply-related requirements.
Ensure all activities comply with company electrical standards, safety regulations, ISO requirements, risk management procedures, and corporate health and safety policies.
Prepare technical reports, performance updates, issue summaries, and service improvement recommendations related to key accounts.
Maintain accurate documentation and records of customer interactions, technical activities, service requests, complaints, and resolutions.
Support continuous improvement initiatives to enhance service quality and operational efficiency for key custome

📌 Senior Engineer (Salta)
🏢 Madre Integrated Engineering
📍 Salta