Customer Operations Specialist (Contracts, Salesforce & DocuSign) – Remote
Contract Management | Salesforce | DocuSign | Customer Operations
Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours
About the Role
At Pavago, we’re hiring on behalf of one of our clients for a Customer Operations Specialist to own contract lifecycle management, contract execution, CRM accuracy, and customer operational workflows across a large customer portfolio.
This is an execution-focused role where you’ll be responsible for:
Contract lifecycle management
Contract execution and follow-ups
Salesforce CRM management
Customer communication
Revenue operations support
You’ll play a key role in ensuring contracts are completed accurately and on time while maintaining clean CRM data and supporting recurring revenue operations.
If you thrive in structured, detail-oriented, high-volume environments and enjoy seeing projects through to completion, this role is a strong fit.
What You’ll OwnContract Management & Execution
Own customer contracts from initiation through execution.




Maintain accurate records of:
Contract status
Contract terms
Coverage details
Customer account information
Ensure all documentation is complete, accurate, and audit-ready.
Maintain organized contract storage and documentation.
Contract Tracking & CRM Management
Manage contract trackers using:
Google Sheets
Microsoft Excel
Monitor:
Renewal dates
Contract terms
Account status
Special contract conditions
Remove inactive records and maintain data accuracy.
Update Salesforce with current contract information.
Customer Outreach & Follow-Up
Identify customers requiring signed agreements.
Conduct outbound outreach through:
Phone calls
Email
Explain:
Pricing
Service terms
Agreement details
Send contracts using DocuSign.
Follow up consistently until agreements are fully executed.
Salesforce & Revenue Operations
Maintain accurate contract and customer records within Salesforce.
Update recurring monthly revenue (RMR) inf

📌 Customer Operations Specialist (Argentina)
🏢 Pavago
📍 Argentina