Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Perfect for those who aim to:

-
Manage the flow of incoming documents for primary user verification;

-
Manually process KYC documentation, primarily for clients;

-
Process and review verification results received from third-party identity verification providers, making approval or escalation decisions where required;

-
Define the required set of documents for user verification;

-
Detect fraudulent activity in identity, payment, and residence documents, as well as identify inconsistencies in automated verification results;

-
Adhere to the expected quality control standards for daily tasks, meet target SLAs, and manage workload efficiently;

-




Identify primary fraudulent activities and contribute to the development of effective fraud prevention controls;

-
Ensure the completeness and accuracy of data provided by clients;

-
Advise clients on missing KYC documents and verification requirements;

-
Make decisions on the approval of clients' KYC documentation and third-party verification outcomes;

-
Utilize various CRM systems and identity verification platforms effectively.

Experience you’ll need to bring:

-
Proficiency in English at an intermediate level or higher;

-
Ability to process large volumes of data in a short period;

-
Ability to work within a rotating shift schedule;

-
Relevant previous experience in the field of customer care/customer onboarding/customer experience;

-
Understanding of basic KYC and AML procedures.

It's a perfect match if you have those personal features:

-
Exceptional attention to detail and accuracy;

-
Ability to stay focused and productive while performing repetitive tasks;

-
Stron

📌 Primary KYC Specialist (Argentina)
🏢 Growe Talents
📍 Argentina