Customer Service Associate (Buenos Aires)

Customer Service Associate (Buenos Aires)

31 jul
|
Ecolab
|
Buenos Aires

31 jul

Ecolab

Buenos Aires

Join Ecolab in Buenos Aires , and become part of a dynamic team that loves their work and enjoys each other. As a respected Customer Service Agent, use your high energy and social skills to partner with our customers to help them achieve maximum benefit from Ecolab’s products. As a team, we strive to exceed our objectives to help drive greater customer satisfaction.

What’s in it For You:
- Enjoy non-traditional work hours that fit the schedule you need
- Be recognized for meeting goals, and secure opportunities for advancement
- Sharpen your professional business acumen
- Work for a stable, growing, general Fortune 500 company
- Comprehensive benefits package starting day 1 of employment.

What You Will Do:
- Process 60-100 inbound calls per day
- Manage outbound calls, depending upon volume
- Must possess solid problem solving & interpersonal skills
- Handle all calls in a prompt and courteous manner
- Maintain working knowledge of products, accounts, Ecolab representatives, tools and dispensing systems
- Complete a call on screen accurately while speaking with the customer




- Process orders, literature requests, and applies information to our customers
- Develop technical and mechanical proficiency to assist customers and field staff with dispenser system issues

Work week and shift: DETAILS (including weekend rotation, if applicable)

Compensation package offered: DETAILS

Minimum Qualifications:
- High school qualifications or equivalent
- Proficient with Microsoft Office Suite software (Excel, Word, Access, and Outlook
- Experience using Customer Service software
- No immigration sponsorship available for this position

Preferred Qualifications:
- Bachelor’s degree completed or in process
- Ability to accurately type a minimum of 25 words per minimum
- Ability to interact professionally with others and work independently in a fast-paced environment
- Prior experience utilizing a multi-line telephone system
- Strong problem solving and interpersonal skills
- Exce

📌 Customer Service Associate (Buenos Aires)
🏢 Ecolab
📍 Buenos Aires

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