Location

Latin America

Schedule

40 Hours / Week

Variable in MDT

What's the purpose of the role?

The purpose of this role is to manage and nurture client relationships while serving as the central connector between clients and internal teams. The idóneo candidate ensures outstanding campaign strategies are delivered, client communications are seamlessly managed, and performance is continuously pressure-tested — all while contributing to the growth of the agency through new business development.

What will I be doing?

Client Relationship Management
- Serve as the primary point of contact for all assigned clients.
- Ensure client needs, expectations, and performance goals are consistently met.
- Maintain the highest level of professionalism and efficiency in all interactions.
- Proactively ask the right questions to anticipate and address client needs.

Team Coordination
- Ensure a cohesive and strategic approach across all campaigns
- Manage project coordination through Asana.
- Orchestrate the efforts of biddable, affiliate, analytics, and SEO teams.

Campaign Management




- Develop and present comprehensive campaign plans alongside media execution teams
- Leverage insights from both digital and traditional platforms
- Continuously pressure-test campaign performance to ensure optimal results

Presentation and Reporting
- Craft and deliver compelling presentations and reports to clients
- Provide clear insights into campaign performance
- Deliver strategic recommendations based on data and results

Meeting Leadership
- Manage and lead consistent client status meetings
- Ensure open communication and alignment on campaign objectives and outcomes
- Orchestrate ongoing reporting meetings with clients

New Business Development
- Participate in pitches to prospective clients
- Showcase the agency's unique value proposition and capabilities

Collaborative Spirit
- Work closely with all internal team members
- Foster an environment of collaboration and shared success

Wh

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