31 jul
|
Prosperant
|
Buenos Aires
31 jul
Prosperant
Buenos Aires
We'll be honest — most customer service jobs are pretty forgettable.
This one has a chance to be different.
We're Prosperant, a nearshoring agency that places LATAM professionals with U.S. companies worth working for. Right now we're looking for a Customer Service Rep for one of our clients — a U.S. real estate operator that manages manufactured home communities, RV parks, self-storage, and business centers across the country.
Their residents aren't just account numbers. Some of them live on-site. Some run their businesses there. When something goes wrong, they call. And they need a real person on the other end — someone who listens, takes ownership, and actually fixes it.
That's the job.
What you'll be doing:
- Handle inbound and outbound calls and texts from residents and tenants
- Own the full support cycle — intake, follow-up, resolution, every time
- Coordinate with the property management team to close issues fast
- Keep CRM records tidy and flag patterns before they become problems
- Be the voice residents trust when things don't go as planned
What you'll need:
- 3+ years in a customer-facing support role
- Genuinely fluent English — spoken and written (this one really matters)
- The temperament to stay calm and solution-focused when someone's frustrated
- Comfortable working independently in a fully remote setup
- Reliable internet and a proper home office
The details:
- ? Fully remote — Latin America
- ? $1,500–$2,500/month USD
- ? Full-time, U.S. business hours
- ? Contracted through Prosperant
If this sounds like the kind of work you're actually good at, we'd love to hear from you.
📌 Customer Support Representative (Buenos Aires)
🏢 Prosperant
📍 Buenos Aires