E-Commerce Lead / Full-Time • Remote / LATAM

About Rad Hires

Rad Hires connects high-performing talent with ambitious teams that move fast and build things that matter. We partner with lean, client-driven organizations to find the kind of people who own outcomes, raise the bar, and make a real difference — not just fill a seat.

About the Role

Our client is a Shopify development and growth agency working with DTC and B2B brands in the 7–9 figure revenue range. They don't just build websites — they drive commercial outcomes for the brands they work with, across site architecture, performance marketing, email, and conversion strategy.

They are hiring an E-Commerce Lead to run their main client pod. A senior Shopify Developer reports directly into this role.

You will own a portfolio of client accounts end-to-end — strategy, roadmap, day-to-day relationships, and translating requirements into tickets your developer executes. You will be the senior point of contact on calls and accountable for retention and growth across your accounts.



This is not a pure development role and it is not a pure account management role. It sits in between: you think like a business owner, speak the language of ecommerce P&L;, and know Shopify inside out.

Responsibilities
- Lead client strategy across Shopify development and performance marketing engagements.
- Manage a senior Shopify developer — scope work, write clear tickets from client requirements, and direct implementation.
- Own commercial outcomes on your accounts: retention, expansion, and client results.
- Advise clients on site architecture, merchandising, conversion, and growth channel strategy.
- Troubleshoot issues across the Shopify admin, theme, and connected apps.
- Review and direct work across paid media, email, SMS, and on-site optimisation.

Requirements

Must-Have:
- 5+ years in ecommerce, agency-side strongly preferred.
- A demonstrated portfolio of high-end Shopify sites — sites you helped build from the ground up

📌 E-Commerce Lead (San José)
🏢 Rad Hires
📍 San José