Svitla Systems Inc. is looking for a Product Manager for a full-time position (40 hours per week) in Argentina. Our client is one of the world’s largest and fastest-growing job sites.

The role will own requirements, outcomes, rollout planning, measurement, and rapid iteration as the product becomes the primary front door for IT help.

Requirements

- 5+ years of experience in product management.
- Able to operate as an independent individual contributor and embed quickly with limited oversight.
- In-depth understanding of product management, owning the roadmap, requirements, prioritization, and delivery for internal platforms, workflow products, service experiences, or AI-enabled products.
- Experience with agentic product or AI agent in production, with demonstrated effectiveness in shaping and improving prompts.
- Solid understanding of agent workflows, prompt effectiveness, evaluation, tuning, and common quality and trust issues.
- Strong cross-functional experience with engineering and operations in ambiguous, fast-moving environments.
- Understanding of data analysis and metric development, including defining ambiguous measures and turning findings into action.
- Be comfortable in leveraging AI tools to manage their own work more effectively.
- Experience improving user journeys or service workflows through experimentation and iterative delivery.
- Strong written and verbal communication skills, including executive-ready updates and stakeholder alignment.
- Experience with Slack-based or chat-based products.
- Knowledge of ticketing or service management workflows, such as Jira Service Management.
- Experience with analytics, reporting, and product performance data.
- Experience with AI-enabled products or knowledge-grounded experiences in production.

Nice To Have

- Experience with IT support, employee service, or internal help/productivity domains.




- Understanding of change management for adoption of new tools, workflows, or AI-enabled experiences.
- Familiarity with Salesforce Agentforce or similar agent platforms. Familiarity with multilingual or integral rollout considerations.
- Experience setting up CSAT, observability, or closed-loop feedback systems.
- Experience partnering with Support Operations or ServiceDesk teams.

Responsibilities

- Own day-to-day product management, including framing, prioritization, requirements, acceptance criteria, and backlog management.
- Play a key product role in agile team ceremonies, including planning, refinement, standups, reviews, and retrospectives.
- Partner with engineering and Support Operations to improve troubleshooting, escalation, fulfillment, and response quality.
- Define and monitor success metrics and turn findings into a roadmap and prioritization decisions.
- Drive UAT, rollout readiness, stakeholder updates, and rapid iteration.
- Own preparation for and facilitation of the bi-weekly sync with IT LT.
- Strengthen the product feedback loop by turning user, support, and operational signals into prioritized improvements.

WE OFFER

- US and EU projects based on advanced technologies.
- Competitive compensation based on skills and experience.
- Comprehensive private medical insurance.
- Regular performance appraisals to support your growth.
- Flexibility in workspace, either remote, our welcoming office or local coworking.
- Bonuses for recommendations of new employees.
- Bonuses for article writing, public talks, other activities.
- 15 vacation days, 10 national holidays, 10 sick leaves.
- Personalized learning program tailored to your interests and skill development.
- Free tech webinars and meetups organized by Svitla.
- Fun corporate onlineoffline celebrations and activities.
- Well-established remote culture.
- Awesome team, friendly and supportive community!

📌 Product Manager (Argentina)
🏢 Svitla Systems
📍 Argentina