Principal Frontier Engineer – Voice AI & Agentic Solutions IRC

Function

Software Product Engineering

Experience

5-10 years

Location

Argentina - Buenos Aires

Skills

Agentic & Multi-Agent Systems, API Integration, Azure Copilot Studio, C#, Conversational AI and Chatbots, Microsoft Azure, Microsoft Power Platform, Orchestration, Python, TypeScript

Accelerate customer adoption of Microsoft AI technologies bydelivering production-ready Voice AI and Agentic AI solutions, enabling partner success,
driving AI consumption, and creating reusable patterns that scale across industries. Theywill thrive in ambiguous, high-growth environments and consistently deliver measurablebusiness outcomes through innovative AI-powered experiences.

Requirements

- 5+ years in solution architecture, cloud engineering, AI engineering, or related technicalconsulting roles.
- Hands-on experience with Microsoft Copilot Studio and Azure AI Foundry.
- Strong understanding of Teams Phone, Teams Phone Extensibility (TPE), and Real-TimeVoice Agents.
- Experience with Azure OpenAI, Azure AI Speech, Azure Communication Services, and AIorchestration frameworks.
- Experience integrating enterprise systems through APIs, Power Platform, and event-driven architectures.
- Ability to engage directly with customers and lead technical workshops and solution reviews.

Preferred Qualifications & Certifications

- PL-200 or PL-400 Power Platform Certifications
- Azure Solutions Architect Expert
- GitHub Copilot and Agentic AI related certifications
- Experience in Voice AI, Contact Center AI, and conversational AI platforms





Job responsibilities

- Design end-to-end architectures for Voice AI , conversational AI , and agentic solutions across the Microsoft cloud .
- Lead technical discovery workshops and solution design sessions with customers andpartners.
- Build and deploy real-time voice agents using Copilot Studio, Azure AI Foundry, Teams Phone Extensibility, and Azure AI services.
- Develop multi-agent orchestration solutions integrating CRM, ERP, Dynamics 365, Microsoft Graph, Power Platform, and third-party applications.
- Provide forward deployed engineering support, rapidly prototyping andproductionizing customer solutions.
- Define governance, compliance, security, observability, and operational readiness frameworks for enterprise AI deployments.
- Create reusable templates, accelerators, demos, and reference architectures.
- Support partner readiness through technical coaching, architecture reviews, anddeployment assistance.
- Act as the technical bridge between customers, partners, engineering teams, and product groups .
- Build and design Agentic solution architecture solutions to drive Voice AI deployments

What we offer

Exciting Projects:



Come take your place at the forefront of digital transformation! With clients across all industries and sectors, we offer an opportunity to work on market-defining products using the latest technologies.

Collaborative Environment: Expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our integral centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules.We offer you the best quality of work life so that you exceed the expectations of our clients, while achieving your professional and personal ambitions.

Professional Development: Our dedicated Learning & Development team regularly organizes English classes, professional certifications, and technical and soft skill trainings. We also offer the chance to travel internationally

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, extended paternity leave, annual performance bonuses, and referral bonuses.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world’s largest and most forward-thinking companies. Since 2000, we’ve been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

#J-18808-Ljbffr

📌 Principal Frontier Engineer - Voice AI & Agentic Solutions0 (Buenos Aires)
🏢 Globallogic
📍 Buenos Aires