We areseeking an experiencedAI/ LLMEngineerto join ourData-Driven Customer Insights teamand leadinnovative Large Language Model andAIdrivencapabilities. In this role, you will contribute to theOneCustomerproduct, an AI-driven initiative atBoehringer Ingelheimaimed at transforming how we engage with healthcare professionals and internal stakeholders. TheDevOpsteambuildsandoperatesscalable digital solutions that enable real-time sharing of customer insights,leveragingdata andcutting-edgetechnologies to support strategic decision-making acrossCommercial,Medical, andAnalyticsfunctions.

As an AI/LLM Engineer, you will play a pivotal role in designing, configuring, developing, and operating AI components that power OneCustomer. You will lead LLM/Machine Learning related topics, ranging from prompt engineering to observability and compliance, and help shape how AI augments customer understanding across the organization. You will collaborate closely with Product Owners, Engineers and external partners to bring highimpact, productionready AI functionalities to life.





Tasks and responsibilities
- Collaborate with cross-functional teams to understand the requirements and objectives for each product release, and align AI capabilities with business goals.
- Partner with Commercial, Medical, and Analytics stakeholders totranslate business knowledge into effectivesystem prompts andsystem behaviors, applyingfewshotlearning, updating domain ontologies, and continuously refining models and prompts based on stakeholder feedback.Manage vector databasesand knowledge graphs supporting AI and RAG workflows.
- Implement andoperateobservability systems, covering monitoring, logging, performance tracking, error detection, and dashboards for real‑time traceability and business/compliance visibilityof AI components.
- Manage LLM model configurations and deployments, overseeing endpoint setup, version control, integration consistency across environments, and infrastructure optimization for sca

📌 Senior GenAI Developer (Buenos Aires)
🏢 Boehringer Ingelheim
📍 Buenos Aires