JobsCompaniesBlogPricing Search jobs ContactSign inSign up ← Back to all jobs Search Keywords Category Country City Work Mode Seniority Level Junior L1 Genesys Support Engineer Miratech Customer Success & Support Buenos Aires Argentina Remote Lead Permanent Jul 23, 2026 Apply on Company Website → Core Responsibilities Receiving and processing requests per alerts and calls within the defined SLA. Clarifying incoming requests with customers, creating tickets, and routing them to L2 Engineers. Timely reaction to call alerts and following support procedures.

Implementing fixes of L1/L2 level according to pre-defined procedures.

Requirements Experience in Technical Support. Understanding of SLA principles with the ability to work within SLA requirements. Native-level Spanish proficiency and Upper-Intermediate (B2) or higher English proficiency. Additional Information Experience Level Junior Employment Type permanent Work Mode Remote Similar Jobs Senior B2B PPC Specialist Sagan Recruitment DTC Media Buyer (Meta) Sagan Recruitment Land Development Project Manager Sagan Recruitment Company About

Blog

Careers For Job Seekers Browse Jobs

Browse Companies

Job Search Tips For Employers Post a Job

Pricing





Employer Resources Legal Terms of Service

Privacy Policy

Refund Policy Monthly newsletter LATAM hiring trends, top companies, and career tips — once a month, no spam. Jobs by Country Jobs in Argentina

Jobs in Brazil

Jobs in Chile

Jobs in Colombia

Jobs in Costa Rica

Jobs in Dominican Republic

Jobs in Ecuador

Jobs in Guatemala

Jobs in Jamaica

Jobs in Mexico

Jobs in Nicaragua

Jobs in Panama

Jobs in Peru

Jobs in Uruguay

Jobs in Venezuela Jobs by Category Software Engineering

DevOps & Infrastructure

Hardware & Embedded

Cybersecurity

Data Science & AI

Data & Analytics

Product Management

Design

Sales & Business Development

Marketing, Content & Growth

Customer Success & Support

Operations, PM & Business Systems

Supply Chain & Logistics

HR, Recruiting & Training

Administrative & Office Support

Finance

Legal & Compliance

Travel & Tourism © 2026 LatoJobs. All rights reserved. We use cookies to improve your experience We always use essential cookies for site functionality. With your consent, we also use analytics cookies to improve the platform. Read our Privacy Policy

📌 JuniorGenesys Support Engineer (Buenos Aires)
🏢 Lato Jobs
📍 Buenos Aires