Description

Full-Time | Maximum Term Contract to 30 June 2027

Location: Abbotsford, VIC or Bella Vista, NSW (Hybrid Flexibility)

We are looking for enthusiastic and customer-focused professionals to join our CHSP team in a full-time, maximum term opportunity based in our Abbotsford, VIC OR Bella Vista, NSW office.

About Us

Care Connect is a leading not-for-profit organisation dedicated to helping older Australians remain independent and connected in their homes and communities.

Since 1994, we have empowered tens of thousands of Australians to live happily at home through expert advice and personalised care planning. We are committed to delivering person-centred services that enhance quality of life, wellbeing, and independence.

Our values of Collaboration, Authenticity, Respect and Excellence (CARE) guide everything we do.

About the Role

As a Care Planning Service Coordinator, you will play a key role in delivering a seamless, person-centred onboarding and care planning experience for clients accessing services under the Commonwealth Home Support Programme (CHSP).





You will work closely with clients & their supporters to establish meaningful care goals, coordinate services, and ensure clients receive the right support to live safely and independently at home.

This is a fast-paced and rewarding role where your strong customer service skills, aged care knowledge & care planning skills will directly contribute to positive client outcomes.

Key Responsibilities

In this role, you will:
- Coordinate client onboarding, care planning and service delivery in line with CHSP requirements
- Build strong relationships with clients & their supporters
- Respond to client enquiries and maintain accurate records across systems
- Support referrals and intake, ensuring a positive and timely client experience
- Provide clear advice and guidance on CHSP services and Care Connect offerings
- Conduct care plan reviews to ensure services align with client goals and needs
- Ident

📌 Care Planning Service Coordinator (Bella Vista)
🏢 Sin nombre
📍 Bella Vista