(WC053) Warranty Claims Specialist

(WC053) Warranty Claims Specialist

12 oct
|
Lenovo
|
Buenos Aires

12 oct

Lenovo

Buenos Aires

Buenos Aires, Buenos Aires

Position Description:

Lenovo’s Service Management Support Center (SMSC) is currently looking for a Warranty Claims Specialist to provide administrative support to our North America and Caribbean Authorized Warranty Service Providers (AWSP).

We provide administrative support to resellers and warranty self-maintainers who have enrolled in the Authorized Warranty Service Providers program. The position’s responsibilities include educating servicers on terms and conditions of the program, guiding them through the usage of our portal, creating/resetting credentials to access our portal, investigating warranty orders statuses and shipments, among other activities.



Warranty Claims Specialists provide support via phone and chat, though most support is provided via email.

Position Requirements:

- Proficient in spoken and written English
- Advanced Microsoft excel skills (preferred)
- Self-sufficiency
- Analytic skills

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.ar/empleo/4846934/wc053-warranty-claims-specialist-buenos-aires/?utm_source=html

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