Technical Support - Help Desk - YZE1

Technical Support - Help Desk - YZE1

14 jun
Importante grupo
Buenos Aires C.F.

14 jun

Importante grupo

Buenos Aires C.F.

BA Logic. is a B2B tech company located in Buenos Aires, Argentina dedicated to creating customized software development for the international market. We are currently looking for a help desk technician to join our team.

As help desk technician you’ll be a part of a qualified multidisciplinary team, that provides assistance to customers on questions and problems relating to the installation, setup, configuration and functionality of our remote access and virtualization solutions.

Responsibilities include:

- Analyze users problems and provide technical assistance over the phone, email, and chat providing a world-class customer experience

- Document issues and solutions – Create service tickets for incidents - Follow up incidents with the clients and the development team.
- Testing outcoming builds and reporting bugs.


Basic Qualifications

- Advanced English language skills.
- Basic understanding of networking, TCP/IP, and server operating systems (Windows 7, 10 and Windows Server 2012, 2016, 2019).
- Process oriented
- Excellent communication and documentation skills.
- Self-driven and proactive
- Quick learner, organized and knowledgeable problem-solver
- Excellent customer service skills
- Reside in CABA

Desired Qualifications

- General knowledge of JavaScript and HTML.
- Can operate independently or with minimal daily supervision, acts with a sense of urgency.
- Strong work experience in a similar technical role, or technical support role highly desirable.

This is a full-time position with the hours of Monday to Friday from 1:00 pm to 9:00 pm.

We offer a competitive salary, medical insurance (Osde), and an excellent working environment.

El contenido de este aviso es de propiedad del anunciante. Los requisitos de la posición son definidos y administrados por el anunciante sin que Bumeran sea responsable por ello.

El anuncio original lo puedes encontrar en Kit Empleo:

Suscribete a esta alerta:
Escribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: technical support - help desk - yze1
Publica un nuevo anuncio gratuito
Necesitas publicar un anuncio? Con más de 1 millón de usuarios únicos al mes en corto encontrarás el candidato ideal para tu empresa, ¿qué estás esperando!
Publica ahora

Suscribete a esta alerta