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Charles Taylor is seeking a Lead Network Engineer to join its cross-functional integral operations team in a hands-on technical role with a strong focus on Fortinet network security services, SD-WAN, and cloud networking.
This role is responsible not only for day-to-day engineering and operational support, but also for acting as a the technical owner for key elements of the global Fortinet estate.

The successful candidate will lead technical investigations, support major incidents, perform root cause analysis, drive service improvements, evaluate new capabilities through proofs of concept, and work closely with internal stakeholders and third-party partners to maintain a secure, resilient, and supportable network environment.

Charles Taylor is a cloud-first organisation with significant services hosted in Microsoft Azure and AWS. This role participates in a scheduled on-call rota for major incidents and critical service support. Key Responsibilities Act as the technical owner for the global Fortinet network security platform, including service standards, design input, lifecycle planning, and operational quality
Define and maintain Fortinet Forti Gate standards, platform governance, and lifecycle direction
Configure, support, and troubleshoot Fortinet technologies including Forti Gate, Forti Manager, Forti Analyzer, Forti Client EMS, and SD-WAN
Lead proofs of concept, pilot implementations, and technical assessments for new network and security capabilities

Work directly with Fortinet, carriers, managed service providers, and other third parties to resolve issues, improve service quality, and support platform evolution

Act as a senior escalation point for complex network incidents across the global estate

Lead detailed technical troubleshooting and full-stack diagnostics to identify root cause and drive permanent corrective actions
Produce high-quality technical documentation including standards, diagrams, implementation procedures, operational runbooks, and RCA reports
Support and maintain cloud networking services across Azure and AWS, including firewalls, VPN connectivity, routing, segmentation, load balancing, and secure access controls
Configure and troubleshoot site-to-site IPSec VPNs and hybrid connectivity between branch, datacentre, cloud, and third-party environments
Support global branch networking, including WAN circuit activation, migration, decommissioning, and fault resolution
Patch, upgrade, and maintain network infrastructure in line with security and support lifecycle requirements




Work closely with cross-functional infrastructure, cloud, security, and service teams to deliver operational stability and new business solutions
Contribute to change planning, implementation governance, and technical review of network-related changes

Mentor other engineers and promote engineering best practice across the team

Carry out ad hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.
Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration. Required Skills Fortinet NSE 7, FCSS, or equivalent senior-level hands-on experience
Extensive enterprise experience with Forti Gate, Forti Manager, Forti Analyzer, Forti Client EMS, and Fortinet SD-WAN
Strong experience in network troubleshooting, major incident support, and root cause analysis in complex production environments
Experience leading technical proofs of concept and assessing new solutions for production adoption
Experience working directly with vendors, service providers, and support partners to drive technical outcomes
Strong understanding of routing, switching, VPNs, segmentation, high availability, and firewall policy design
Experience with enterprise networking in Azure and AWS cloud environments
Experience with WAN circuit delivery, migrations, and operational support

Strong documentation skills, including diagrams, standards, and technical procedures

Self-directed and capable of working effectively in a fast-paced global environment while managing multiple priorities and deadlines About Us

Founded in 1884 as a mutual insurance association, Charles Taylor began under the leadership of coal merchant Charles Taylor, whose astute management set the stage for growth. Today, we are a global leader providing insurance services and technology solutions with a team of c.4,000 experts across 120+ countries on 6 continents.

Our unmatched depth of specialist expertise, from loss adjusters to forensic accountants, helps the global insurance market to address its challenges.



Through our trusted partnerships model, we build long-term, personal relationships with clients based on trust and cooperation.

Our powerful technology helps our clients improve their customers’ experience from start to finish. Thanks to our global reach, our clients can access our services wherever they are in the world, whenever they need us.

Our services and solutions support every stage of the insurance lifecycle and every aspect of the insurance operating model, across all major commercial insurance lines serving a blue-chip international customer base that includes insurance companies, mutuals, captives, MGAs, Lloyd's syndicates and reinsurers, along with brokers, distributors and corporate insureds.

Our Group Business Services (GBS) function supports the overall efficiency and effectiveness of the company ensuring that teams have the tools, systems and support needed to deliver high-quality client solutions. Focused on finance operations, HR services, IT infrastructure, legal and compliance support, and workplace management, the GBS function enables the business to operate with agility, maintain compliance and focus on delivering value to our clients.

Expertise you can trust - for more information, please visit www.charlestaylor.com
Why join Charles Taylor?

Charles Taylor prides itself on being a people-centric business. Our culture and values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future. By living our values every day when we come to work, we deliver better results for the world of insurance.

We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job-specific skills development, online and in-person training, as well as study assistance for professional qualifications.

Our Values Accountability (We take ownership and responsibility) We all have a role to play in Charles Taylor’s growth and overall success.
Agility (We learn, evolve and adapt quickly) We anticipate, prepare for and adapt to change; it’s how we stay competitive.
Care (We are compassionate and human) We are approachable and genuinely interested in others.
Collaboration (We are one) We are unique but united in our work.

Integrity (We do the right thing) At all times, we act with responsibility and respect.

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📌 Lead Fortinet Network Engineer (Comodoro Rivadavia)
🏢 Charles Taylor
📍 Comodoro Rivadavia