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Responsibilities

- Responsible for product technical support for customers in the Argentina region, including remote assistance and on‑site support.
- Respond to technical questions raised by customers during equipment installation, configuration, debugging, and operation.
- Track and solve problems that occur during product use, and collaborate with the R&D; or quality team at headquarters.
- Assist sales and project teams in providing pre‑sales technical support, solutions presentation, and engaging in technical discussions with customers.
- Provide regular product training and technical guidance to customers.
- Draft technical documents, case summaries, and problem analysis reports.
- Play a key role in project implementation for the Argentina region, not limited to the implementation of technical solutions and delivery support.
- Participate in technical upgrade testing and provide feedback on product localization adaptation.





Qualifications

- Bachelor's degree or above, majoring in computer science, electronics, communications, vehicle engineering, or related fields is preferred.
- Candidate with mining experience will be an advantage.
- Proficient in Spanish, with fluent written and oral communication skills (advantage if you can read and write Chinese).
- Familiar with Linux systems, basic network knowledge, remote debugging tools, and other technologies.
- Excellent customer communication skills, problem analysis abilities, customer centric mindset.
- Able to travel overseas and be away from home for an extended period.
- Priority for candidates based in Argentina. Applications from Colombia, Chile, and Peru are accepted.

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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/qrns8

📌 Technical Support Engineer - Argentina
🏢 Streamax
📍 Argentina