Postúlate en Kit Empleo: kitempleo.com.ar/empleo/qk6he

Overview
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.
Responsibilities
Assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software.
Build meaningful client connections and relationships.
Manage and inspire team members, anticipating needs of teams and clients to deliver quality results.
Navigate complex situations, ask questions, and use ambiguity as growth opportunities.
Interpret data to inform insights and recommendations.
Key Skills and Knowledge
ServiceNow, BMC Helix, or Jira Service Management (implementations, transformations)
IT Service Management frameworks: ITIL 4, COBIT
IT Asset Management / IT Cloud Financial Management
Cloud platforms: AWS, Azure, GCP
DevSecOps transformation experience
Cloud discovery, tagging integration, federated configuration
Cloud APM, monitoring, auto‐scaling, ELB, AI Ops
Observability, AIOps, APM tools
Discovery tools: SCCM, Tanium, Armis, Intune integrated with ServiceNow




Experience re‐engineering IT processes and governance frameworks for on‐premise and cloud
Preferred Certifications
ITIL 4, COBIT, ISO *****
ServiceNow, BMC Helix, Flexera certifications
Jira Service Management (JSM)
Cloud provider certifications: AWS, Azure, GCP FinOps Certified Practitioner
Core Competencies
Respond effectively to diverse perspectives, needs, and feelings of others
Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems
Use critical thinking to break down complex concepts
Understand broader objectives of projects and how work fits into overall strategy
Develop a deeper understanding of business context and its changes
Use reflection to develop self‐awareness, enhance strengths and address development areas
Uphold and reinforce professional and technical standards; adhere to the Firm's code of conduct and independence requirements
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment at PwC without regard to ethnicity, creed, color, religion, national origin, age, disability, neurodiversity, sexual orientation, gender identity or expression, marital status, or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.
#J-*****-Ljbffr

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/qk6he

📌 Senior Associate Servicenow - Cloud & Infrastructure Operations (Buenos Aires)
🏢 PwC South Africa
📍 Buenos Aires