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What we do
We offer shipping insurance coverage (inland marine) for packages shipped via UPS, FedEx, the USPS and most major shipping carriers.
Our rates are at a discount to the carrier rates and the claims process is completely online and processed quickly.
We are a small, casual inside sales agency without walk‐in traffic.
What we need
We need someone who is very organized and has experience dealing with customers via telephone and e‐mail.
You must be able to manage emails, faxes and inbound mail and keep everything organized and accounted for.
This position requires a self‐starter who does not need to be micro‐managed.
You will be dealing directly with customers regarding their shipping insurance claims, managing the entire process from filing to completion, and supporting general customer inquiries.
The role relies on being organized and being in contact with customers.
Primary Responsibilities
Process and manage a large amount of incoming and current claims.
Communicate with customers regarding open claims.
Discuss claims & file claims with the shipping companies, such as UPS & FedEx.
Answer claims inquiries via e‐mail, live chat, and telephone.
Answer customer support questions.
Scanning documents.




Requirements
High school diploma.
Advanced English level.
Computer and internet experience is a must.
Customer service experience and ability to manage potentially irate customers.
Ability to articulate using email and phone.
Ability to multi‐task and stay organized.
Proficient in Microsoft Office applications (Word, Excel, Outlook).
QuickBooks experience is a plus.
Proficient using the Internet for research.
Email communication proficiency.
Superb attendance record.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords.
Learn more about what to look out for and how to report a scam.
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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/qk6bn

📌 Associate Claims Examiner (Buenos Aires)
🏢 Assurant
📍 Buenos Aires