Postúlate en Kit Empleo: kitempleo.com.ar/empleo/qhvax

Job Overview
We are looking for a Senior CX Researcher to lead and execute both qualitative and quantitative research initiatives, driving a deep understanding of customer needs, behaviors, and pain points. In this role, you will generate actionable insights that shape digital products, services, and customer experiences within a large-scale, multi-brand financial services environment. You will work closely with cross‑functional teams to ensure research is aligned with business strategy and directly impacts product and customer experience decisions. Qualifications
3–5+ years in UX Research, CX Research, Market Research, or Customer Insights. Proven experience delivering end-to-end research projects (qualitative & quantitative). Experience collaborating with cross‑functional teams in agile environments. Background in fintech, banking, insurance,



or large‑scale consumer platforms is a plus. Experience designing surveys and measurement frameworks. Proficiency with tools such as Excel, Google Sheets, SPSS, R, Python, or BI tools. Familiarity with UX tools (Figma, Miro, Fig Jam, etc.). English - Intermediate or higher. Nice‑to‑have Skills
Degree in Sociology, Psychology, Marketing, Data Analytics, or a related field. Postgraduate studies or certifications in UX Research, Data Analytics, or similar are a plus. Responsibilities
Design and execute qualitative and quantitative research to understand customer behavior and needs. Conduct interviews, usability testing, and surveys; anal
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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/qhvax

📌 Senior CX Researcher (Córdoba) (Argentina)
🏢 avenga
📍 Argentina