Postúlate en Kit Empleo: kitempleo.com.ar/empleo/qex5c

As a Client Service Account Manager within the Payments team, you play a vital role in supporting our most important clients.
You are the primary contact for client inquiries, building trusted relationships and delivering solutions that matter.
You help shape the client experience, ensuring every interaction is positive and impactful.
You work closely with colleagues across functions, contributing to a collaborative and supportive team culture.
Your work helps us maintain high standards and drive continuous improvement.
You will engage with clients at multiple levels, including finance, legal, and investor relations.
Your expertise in payments and client service will help us deliver excellence every day.
You will be part of a team that values innovation, efficiency, and quality, and you will have opportunities to mentor others and lead initiatives that enhance our service.
We encourage you to bring your ideas and passion for client success.
Job responsibilities
Deliver key performance indicators focused on client experience
Manage departmental risk and ensure compliance with regulatory requirements and internal policies
Monitor operations and personnel to maintain adherence to firmwide standards
Collaborate with support functions and partner business units for timely client responses




Apply risk and control frameworks to ensure business processes comply with general policies
Keep policies and procedures current and audit ready
Drive continuous improvement initiatives to enhance quality and efficiency
Elevate client experience through proactive problem solving
Foster strong relationships with clients and prospects at multiple levels
Serve as a specialist across multiple regions, addressing daily client inquiries
Support a culture of collaboration and excellence
Required qualifications, capabilities, and skills
Bachelor's Degree
At least 3 years of experience in Financial Services Industry, with experience in Banking, payments or client services
Fluency in Japanese and English with strong written and verbal communication skills
Strong analytical skills and ability to resolve complex issues
Proven ability to prioritize and handle multiple responsibilities under pressure
Self-motivated and able to work independently with accountability for outcomes
Quick to learn and adapt to new products, systems, and technologies
Meticulous attention to detail and commitment to resolution
Effective collaboration with stakeholders across sites and regions
Ability to manage stakeholder expectations effectively in both languages
Strong follow-through and dedication to client success
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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/qex5c

📌 Client Service Account Manager - Payments Associate (Buenos Aires)
🏢 JPMorgan Chase
📍 Buenos Aires