Postúlate en Kit Empleo: kitempleo.com.ar/empleo/qdb39

International iGaming company launching and developing online casino products for LATAM markets.

The company operates in a distributed format and focuses on customer satisfaction, operational efficiency, and long-term growth.

About the Role

We are looking for a Customer Support Operator for the Argentina market who will assist players via live chat and email, resolve payment and technical issues, and maintain high-quality customer support.

The role requires strong communication skills, stress resistance, and readiness to work in shifts.

Key Responsibilities

- Support users via live chat and email
- Assist players with verification, deposits, withdrawals, and bonuses
- Resolve payment and technical issues
- Escalate complex cases to relevant departments
- Maintain high customer satisfaction
- Follow company policies and responsible gaming standards

Requirements





- Experience in customer support or online communication

- Strong communication skills
- Ability to multitask and work under pressure
- English — Intermediate or higher
- Spanish — Advanced
- Confident PC user
- Experience with CRM systems and live chat tools

Nice to Have

- Experience in iGaming industry
- Understanding of payment systems and fraud prevention basics
- Experience with shift work
- Experience with online casino products and bonuses
- Experience using AI tools and automation platforms

Benefits

- Remote full-time position
- Shift schedule 2/2 with possible day/night rotations
- Long-term cooperation
- Career growth opportunities to Senior Support / QA / Shift Lead
- International working environment

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/qdb39

📌 Customer Support Operator Argentina
🏢 Talentgrator
📍 Argentina