Postúlate en Kit Empleo: kitempleo.com.ar/empleo/qawce

About usAt Prometeo Talent, we connect top-tier tech and engineering professionals with companies that are shaping the future.
With a strong presence across America and Europe, we're proud to be one of the highest-rated recruitment agencies in the market.We are currently partnering with a UK-based Cisco-focused managed service provider supporting critical infrastructure and enterprise clients worldwide.
Their customers include globally recognized brands, and their environment combines high-level networking operations with fast-paced technical support and strong career growth opportunities.
The OpportunityWe are looking for a Junior - Network Support Engineer with strong networking fundamentals, customer-facing communication skills,



and hands-on troubleshooting experience.This is an excellent opportunity for someone passionate about Cisco technologies and networking who wants to grow within a highly technical environment supporting enterprise-level infrastructure and general clients.You will work closely with experienced engineers in a collaborative support team, handling real-world networking incidents and gaining exposure to Cisco and Meraki environments at scale.
ResponsibilitiesProvide technical support through inbound tickets, calls, and emailsTroubleshoot and resolve networking issues across Cisco and Cisco Meraki environmentsSupport end users and client IT teams in a fast-paced service environmentConfigure and troubleshoot VLANs, firewall rules, VPNs, routing, DNS, DHCP, and wireless networking issuesWork within Zendesk and ticketing systems to manage incidents and service requestsEscalate complex technical issues when necessary while maintaining clear communication with clientsCollaborate with senior engineers on network troubleshooting and operational improvementsMaintain professionalism and calm communication during high-pressure situationsRequirements

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/qawce

📌 Junior Network Support Engineer - Latam - 100% Remote (San Carlos de Bariloche)
🏢 Prometeo Talent
📍 San Carlos de Bariloche