Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q8y4i

Argentina, Argentina | Posted on 05/04/2026
The Proactive Engineer is responsible for monitoring, maintaining, and improving client IT environments through proactive audits, system-generated alerts, and preventative remediation.
This role focuses on identifying and resolving potential issues before they impact users, ensuring infrastructure stability across multiple client environments, and reducing recurring incidents in managed IT settings.
Responsibilities
Monitor system-generated alerts and proactively address infrastructure and networkissues
Identify, document, and track remediation tasks until resolution
Perform root cause analysis on recurring system and network issues
Support and troubleshoot networking components, including switches, access points, and wireless connectivity
Identify wireless coverage issues such as dead zones and assist with resolution planning
Maintain accurate and up-to-date technical documentation




Prepare audit findings and performance insights for Quarterly Business Reviews (QBRs)
Collaborate with internal teams to improve stability, reduce reactive ticket volume, and prevent repeat issues
Requirements
Experience in Level 2 IT support, infrastructure support, or a proactive monitoring role
Hands-on experience troubleshooting networking components such as switches and access points
Strong understanding of wireless networks, connectivity issues, and basic network architecture
Experience performing root cause analysis for system and infrastructure issues
Experience working in Microsoft-based environments
Ability to support and prioritize work across multiple client environments
Strong verbal and written English communication skills for client-facing interactions
Proactive mindset with a focus on prevention, ownership, and continuous improvement
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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q8y4i

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