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? Join Our Data Products and Machine Learning Development Remote Startup! ?
Mutt Data is a dynamic startup committed to crafting innovative systems using cutting-edge Big Data and Machine Learning technologies.
We're looking for a
Technical Support Analyst
to help take our expertise to the next level. If you consider yourself a data nerd like us, we'd love to connect! ??
? What We Do
Leveraging our expertise, we build modern Machine Learning systems for demand planning and budget forecasting.
Developing scalable data infrastructures, we enhance high-level decision-making, tailored to each client.
Offering comprehensive Data Engineering and custom AI solutions, we optimize cloud-based systems.
Using Generative AI, we help e-commerce platforms and retailers create higher-quality ads, faster.
Building deep learning models, we enhance visual recognition and automation for various industries, improving product categorization, quality control, and information retrieval.
Developing recommendation models, we personalize user experiences in e-commerce, streaming, and digital platforms, driving engagement and conversions.
? Our Partnerships
Amazon Web Services
Astronomer
Databricks
? Our Values
? We are Data Nerds
? We are Open Team Players
? We Take Ownership
? We Have a Positive Mindset
? Curious about what we're up to? Check out
our
case studies and dive into our
blog post
to learn more about our culture and the exciting projects we're working on! ?
Responsabilities ??
Provide technical support to internal users and assist with new equipment
setup.
Resolve
support tickets and incidents, escalating when
needed.
Diagnose
and troubleshoot PC and notebook issues; coordinate repairs or replacements when
required.
Coordinate
with external vendors and suppliers when
necessary.
Create
and maintain basic internal documentation for support
procedures
.Assist




the Infrastructure team with operational tasks as
needed.
Keep
IT inventory updated and support basic logistics
coordination.
Follow
and help enforce IT security policies and best
practices.
Support
or collaborate on simple automation of repetitive tasks.
?Required Skills
Graduates of Technical Support, Infrastructure, or related degree programs.
+1 year of experience providing technical support.
Experience and knowledge in notebook setup and
troubleshooting.
Experience
managing and administering Operating Systems: Windows Server and
Linux.
Familiarity
with VOIP tools or telephony platformsTechnical .
English (reading and basic communication).
Based in CABA/AMBA, with occasional availability to go to Muttdata
offices.
Awareness
of IT security best practices.
? Nice to have
Basic knowledge of Python.
Familiarity with AWS or other cloud platforms.
Basic knowledge of SQL databases (MySQL, MariaDB, etc.).
Basic scripting knowledge (PowerShell, Bash).
Familiarity with monitoring tools or systems.
Interest or basic knowledge in process automation.
Experience
administering Office 365
suite.
? Perks
?
In-Company
English Lessons.
? Wellhub or sports club
stipend to stay active
? AWS & Databricks
certifications fully covered
?
Food credits via Pedidos Ya
– because great work deserves great food.
? Birthday off
+ an extra vacation week (Mutt Week! ?️)
? Referral bonuses
– help us grow the team & get rewarded!
✈️
?️
Annual Mutters' Trip
– an unforgettable getaway with the team!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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📌 Technical Support Analyst (Buenos Aires)
🏢 MUTT DATA
📍 Buenos Aires