Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q8xid

Department:
Healthcare
Work Arrangement:
Remote
Job Type:
Independent Contractor, Full Time
Work Schedule:
US Time Zone (expected to be flexible with the client's preference)
Locations:
Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills
About Pearl Talent
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
Hear why we exist, what we believe in, and who we're building for:
WATCH HERE
Why Work with Us?
At Pearl, we're not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.
Role Overview
The Medical Virtual Assistant manages the end-to-end lifecycle of medical records—from initial request through final delivery—ensuring accuracy, compliance, and timely processing across all documentation touchpoints.
This role blends healthcare coordination with meticulous document management. You'll own medical records retrieval, digital monitoring, quality verification, and provider communication so downstream teams receive complete, organized, and compliant documentation. This role is idóneo for detail-oriented healthcare operators who thrive in structured, process-driven environments and take pride in precision and HIPAA compliance.
Your Impact
Your work ensures uninterrupted operational continuity by keeping medical documentation accurate, complete, and on time. Through rigorous monitoring and quality control, you'll reduce turnaround times, prevent gaps, and safeguard client satisfaction. Your diligence in provider coordination and verification will minimize errors and support informed decision-making based on reliable records.
Core Responsibilities
Medical Records Coordination & Management — 30%
Request, track, and organize medical records from providers and facilities
Initiate requests and manage systematic follow-ups to ensure timely receipt




Communicate with provider offices to resolve delays or discrepancies
Coordinate ROI processes and ensure authorization requirements are met
Maintain real-time tracking of outstanding requests and statuses
Navigate provider-specific compliance protocols and requirements
Build professional relationships with provider offices
Document Monitoring, Capture & Routing — 25%
Monitor email inboxes, fax dashboards, provider portals, and secure websites
Download and log incoming records promptly across all channels
Apply correct file naming, categorization, and storage standards
Upload documents into appropriate sections of internal systems
Route documents to correct teams or case files without delay
Maintain uninterrupted monitoring cadence to prevent missed items
Quality Review & Verification — 20%
Review records for accuracy, completeness, and organization
Validate documentation against original requests and requirements
Serve as final quality checkpoint prior to delivery
Identify and flag errors, omissions, or inconsistencies
Ensure sensitive information is handled securely and appropriately
Conduct periodic quality audits on workflows
Data Entry & System Management — 15%
Enter and catalog records securely in internal databases
Maintain structured trackers with channels, timestamps, and statuses
Update completion dates and delivery confirmations
Keep digital filing systems clean and retrieval-ready
Generate reports on turnaround time and completion rates
Internal Communication & Escalation — 10%
Communicate status updates and blockers to internal teams
Escalate unresponsive providers or quality issues appropriately
Document issues and resolutions clearly within systems
Prepare concise summaries and status reports for stakeholders
Coordinate across teams to maintain workflow continuity
Must-Haves (Required)
Experience & Healthcare Knowledge
1 - 2+ years managing or processing medical records or healthcare documentation
Strong understanding of medical terminology and clinical formats
HIPAA compliance experience and secure data handling
Familiarity with provider systems and healthcare workflows
Technical & Systems




Proficiency navigating portals, PDFs, secure sites, and fax dashboards
Strong document management and file organization skills
Google Sheets / Excel for tracking and reporting
Ability to manage multiple digital channels simultaneously
Organization & Quality
Exceptional attention to detail and QA discipline
Proven accuracy in repetitive, high-volume workflows
Process-driven execution with strict SOP adherence
Communication
Clear written and verbal English for provider and internal coordination
Professional, diplomatic issue resolution and escalation
Work Style
Dependable, proactive, and ownership-driven
Comfortable working independently in remote settings
Reliable PST/EST working-hour overlap
Nice-to-Haves (Preferred)
3+ years in medical records coordination
Experience with Datavant, ChartSwap, MRO, CIOX/HealthPort, Verisma, Sharecare
Legal medical records or personal injury case exposure
Familiarity with Clio, MyCase, or similar systems
Medical chronologies or case summary experience
Health information management or coding background
AI-assisted document processing exposure
Tools Proficiency
Must-Haves (Required)
PDF editors (Adobe Acrobat) and document utilities
Email, Slack, Gmail; professional healthcare communication tools
Secure provider portals and fax dashboards
Google Sheets / Excel
Cloud storage and organized filing protocols
Nice-to-Haves (Preferred)
Medical records platforms (Datavant, CIOX/HealthPort, MRO, ChartSwap, Verisma, Sharecare)
Case management (Clio, MyCase)
EMR/EHR familiarity
Task tracking (Asana, ClickUp, Trello, Notion)
AI summarization or document intelligence tools
Competitive Salary:
Based on experience and skills
Remote Work:
Fully remote — work from anywhere
Generous PTO:
In accordance with company policy
Direct Mentorship:
Access to global industry leaders
Learning & Development:
Continuous growth resources
Global Networking:
Work with international teams
Health Coverage (Philippines only):
HMO after 3 months (full-time)
Our Recruitment Process
Application
Skills Assessment
Initial Screening
Top-grading Interview
Client Matching
Job Offer
Onboarding
Ready to Join Pearl Talent?
Build a long-term remote career supporting critical healthcare documentation operations. Join Pearl Talent and bring your healthcare expertise, organizational excellence, and meticulous attention to detail to meaningful work.

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q8xid

📌 Medical Virtual Assistant - Remote - Ap010 (Quilmes)
🏢 Pearl
📍 Quilmes