Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q8rkv

Job Title: Intake Specialist
Job Type: Long-term, full-time contractor
Workplace: Remote
At
HireHawk
, we connect top integral talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We're passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one.
We're looking for a detail-oriented and empathetic Intake Specialist to be the first point of contact for prospective clients. In this role, you'll handle inbound inquiries, gather key information, and ensure a smooth and professional intake process. You'll play a critical role in shaping the client's first impression of our company.
Handle inbound calls, emails, and/or chat from prospective clients
Conduct initial intake interviews and gather relevant information
Accurately document client details in CRM or internal systems
Assess inquiries and route cases to the appropriate team
Follow up with leads to ensure completion of intake process
Maintain a high level of professionalism and empathy in all interactions




Meet response time and conversion KPIs
Minimum of 2 years of professional experience as an Intake Specialist .
Fluent verbal and written communication skills in both English and Spanish.
Working knowledge of personal injury legal terminology and standard intake procedures.
Proficiency with CRM or legal case management softwares
Strong organizational skills with high attention to detail in documentation and client information management.
Ability to manage multiple client inquiries simultaneously in a high-volume, fast-paced environment.
Reliable high-speed internet and availability to work consistently during US Time Zones.
High school diploma or equivalent required.
Strong commitment to confidentiality and adherence to legal and ethical professional standards.
Demonstrated empathy and professionalism when supporting potential personal injury clients during initial intake conversations.
Access to a
$200K+ perk marketplace
with discounts on 150+ global services.
Option to
withdraw up to 50% of approved earnings
before payday.

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q8rkv

📌 Intake Specialist (Bilingual English/Spanish) | Latam (Quilmes)
🏢 HireHawk
📍 Quilmes