Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q5js5

WE ARE HIRING **CALL CENTER AGENTS**

You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.
- Responsibilities and Duties: _
- Management and resolve customer complaints
- Sell products and place customer orders in the computer system
- Identify and escalate issues to supervisors
- Provide product and service information to customers
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software
- Route calls to appropriate resources
- Document all call information according to standard operating procedures
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
- Upsell products and services
- Complete call logs and reports




Other duties as assigned
- Qualifications and skills: _
- 1-3 years of experience in a call center environment
- Knowledge of customer service practices and principles
- Excellent data entry and typing skills
- Superior listening, verbal, and written communication skills
- Ability to handle stressful situation appropriately
- Should have own computer and noice cancelling headphone

**Energy campaign**

**Salary**:280 ARS/hr

**Days of Operation**: 2 shifts (to be announced) But from 7am to 7pm (pacific time) operations // 40hrs per week // 5 days.

Pay: $280.00 per hour

Ability to commute/relocate:

- Corrientes, Corrientes: Reliably commute or planning to relocate before starting work (preferred)

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q5js5

📌 Call Center Agent (Corrientes) (Argentina)
🏢 Linked Helpers
📍 Argentina