Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q5bov

The team
The Regulatory Risk Management (RRM) team sits within Client Engagement Operations and serves as the frontline for the company’s most sensitive and legally complex client matters.

Our team manages regulatory inquiries, bankruptcy proceedings, collections, legal account data requests, data subject access requests (DSARs), legal correspondence, deceased account handling, and compliance-driven case types.

The work we do directly protects the business and our clients, requiring precision, sound judgment, and a strong understanding of regulatory obligations.

The opportunity
As an RRM Specialist, you will manage a portfolio of regulatory and risk-sensitive client cases from intake through resolution.

You will work closely with Legal, Compliance, and senior leadership to ensure all cases are handled accurately, within required timeframes, and in line with applicable regulations.

This is a high-impact, detail-oriented role that requires strong written communication skills and the ability to exercise independent judgment in complex situations.

Responsibilities




- Manage and resolve regulatory, legal, and compliance-related client cases received via web channel, ensuring timely and accurate responses in accordance with applicable laws and internal policies
- Handle bankruptcy and collections cases, including processing proofs of claim, communicating with trustees and counsel, and updating account records in line with court orders and legal requirements
- Process Data Subject Access Requests (DSARs) and other privacy-related inquiries in compliance with applicable data protection regulations (e.g., GDPR, CCPA), maintaining strict confidentiality throughout
- Provide clients with legal account data per their request for account review, ensuring all disclosures are accurate, complete, and handled in accordance with legal and regulatory standards
- Manage deceased account cases with sensitivity and care, working with next of kin, executors, and legal representatives to

Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q5bov

📌 Client Engagement Ops Analyst (Posadas) (Argentina)
🏢 kraken
📍 Argentina