Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q5aug

We're looking for a Production Support Engineer with strong fullstack engineering skills to join our team. You'll ensure the reliability and stability of our payment processing platform while actively contributing to improvements across the entire stack. This role blends reactive incident response with proactive development work to build more resilient systems.
Responsibilities
Monitor, triage, and resolve production incidents across our distributed payment systems
Investigate and troubleshoot issues across frontend, backend, and infrastructure layers
Develop and deploy fixes, patches, and improvements directly—not just upscale
Perform root cause analysis and implement permanent solutions to prevent recurrence
Build and maintain internal tooling, dashboards, and automation to improve observability
Configure and manage Cloud Watch alarms, dashboards, and log insights queries
Maintain and enhance Git Hub Actions workflows for CI/CD pipelines
Collaborate with product engineering teams on system reliability and performance optimization
Maintain and improve runbooks, alerting rules, and incident response procedures
Participate in on-call rotation to provide 24/7 support coverage
Requirements




4+ years of software engineering experience with at least 2 years in a support or SRE-adjacent role
Strong proficiency in C# and .NET (ASP.NET Core, Entity Framework)
Frontend development experience with React
Experience with AWS services (EC2, ECS, Lambda, S3, RDS, SQS)
Proficiency with AWS Cloud Watch for logging, metrics, alarms, and dashboards
Experience with Cloud Watch Logs Insights for querying and analyzing application logs
Proficiency with Git Hub Actions for building, testing, and deploying applications
Experience writing and maintaining CI/CD workflows including automated testing, environment deployments, and release management
Solid understanding of SQL and NoSQL databases (SQL Server, PostgreSQL, MongoDB)
Experience with RESTful API design and debugging
Strong troubleshooting skills across the full application stack
Excellent communication skills for incident coordination and cross-team collaboration
Nice to Have
Experience in fintech or payment processing
Familiarity with containerization and orchestration (Docker, ECS/EKS)
Knowledge of message-driven architectures (SQS, RabbitMQ)
Experience with Infrastructure as Code (Terraform)
PCI-DSS compliance experience
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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q5aug

📌 Production Reliability Engineer – Payments & FinTech (Argentina)
🏢 Madfish
📍 Argentina