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Commercial Writer & Delivery Support (Global Hub)
The Commercial Writer & Delivery Support role is responsible for developing content and training materials.
This individual collaborates closely with learning strategists and other commercial writers to assess needs and support/create deliverables by applying instructional design principles to deliver effective, on-time deliverables while ensuring quality and alignment with requirements.
Key Skills Required
Advanced level of English; strong oral and written communication skills
Advanced writing and content development skills across various modalities
Technical proficiency with digital and virtual training technology / LMS
Analytical and problem-solving skills to assess client needs and develop targeted solutions
Key Responsibilities
Content Development – Collaborate with Learning Strategist to create learning materials, including kickoff decks, outlines, deliverable strawmen, and curriculum roadmaps.
Adjust writing styles, language, and tone for different deliverables (e.g., training communications, evaluations, post-training surveys).
Intellectual Property (IP) Management – Partner with teams to create and summarize inventories of existing assets.
Assist in developing and maintaining role-specific/disease-specific training programs and curricula.
Subject Matter Expertise – Apply Learning Strategy and instructional design principles to optimize writing approaches for deliverables (e.g., eModule transcripts, presentations, workshops, job aids).
Use best practices for writing, considering existing Learning Strategy IP,



alignment with project budget, and business needs.
SharePoint Document Management – Own the saving, updating, and organization of documents on SharePoint.
Ensure materials are accessible, current, and properly categorized.
Key Metrics to Monitor
Content Quality & Effectiveness – Quality score as per a pre-determined scorecard on writing deliverables.
Project Timeliness – Projects completed on or before deadlines; average turnaround time for development.
Stakeholder Satisfaction – Client satisfaction scores.
Additional Responsibilities
Business Development Support – Assist with creating BD materials as guided by the Learning Strategist.
Training Support – Provide documentation for relevant training logistics and preparation support, including scheduling assistance and printing guides.
Ad-Hoc Activities – Support research efforts and collaborate with all project team members to develop assigned deliverables, supporting documentation, and role-specific learning assets as needed.
Qualifications Required
Required:
Bachelor's degree or relevant experience; MBA, Masters, or other professional equivalent preferred.
Minimum 5 years of experience in training.
Minimum 5 years of experience with short,



medium, and long-form copywriting.
Preferred
Minimum 2 years of experience researching and supporting strategy in pharma-related roles (instructional design, user experience, etc.).
Background in biopharmaceutical training / instructional design or equivalent.
Benefits
The benefits for this position include a competitive compensation package, health benefits (medical, dental, and vision), company match 401(k), and adaptable paid time off (PTO) and sick time.
Eligibility for paid sick time may vary depending on state and municipal regulations.
Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
Equal Opportunity Employer
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled).
Syneos Health is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, or any other legally protected status and will not be discriminated against.
If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, including the use of this website, please contact us at: Email: (email protected) One of our staff members will work with you to provide alternate means to submit your application.
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Postúlate en Kit Empleo: kitempleo.com.ar/empleo/q3xfa

📌 Commercial Writer & Delivery Support (Global Hub) (Buenos Aires)
🏢 Syneos Health
📍 Buenos Aires